Elgin, Texas
0 comments
Not resolved
2.0
Details
Customer service
Staff

I was very sadly Disappointed. I received a call from S. Daniels and was asked when I would be home. I was having my car serviced at the Ford dealer and told her I would be home around 3 or 4 pm I heard silence and a large sigh; thus, I offered to pick up the flowers when I was on my way home. When I arrived at The Bastrop Flower Shoppe a plant was placed in my hands and I was told I had received a gift certificate from the senders. I said I was supprised as I support my grandson in college - The very next moment the plant was snatched away from me and I was led to a cooler which held flowers. I called my kids to thank them and was told they paid for delivery. I was never told of such by Ms Daniels.

The next day most of the flowers were dying. I have received many flower arrangements in my life and I have never had flowers die so soon.

My daughter called Ms Daneils and was yelled at. I guess everyone has a different idea of good customer service ----Yelling seems to be the choice of Ms. Daniels

I understand Ms. Daniels was having a bad day, but the sad vase of wilted , poorly arranged so called flowers was disappointing.

My husband paid $90 for 6 full size roses?? All of which are so poorly arranged that it appears as though the delivery vehicle rolled while carrying them. Needless to say, we will NEVER order from this business again.

Hopefully, I can share my disappointment with others.Unhappily yours, Barry & Connie

Reason of review: Bad quality.

Monetary Loss: $65.

Preferred solution: For owner to go to charm school.

I didn't like: Attitude of the owner.

Had an Experience with The Bastrop Flower Shoppe?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Avasflowers - Ava's Flowers- Ordered flowers but didn't get what I paid for. Avasflowers "There should be a class action lawsuit against this establishment. They're stealing money from innocent people. I am still waiting for them to make things right. Mother's Day- Did not..." Read more FlowerShopping - Ordered flowers for funeral but got scammed FlowerShopping "Order #1740752. Complaint #983872. I ordered flowers on line for a funeral for a family member. I specifically looked for a local florist to avoid web scams. When searching their..." Read more 1800flowers - Worst ones out of the previous worst ones 1800flowers "On Friday July 14th, 2017 I received my 15 year anniversary flowers at my work. I didn't even have to open the box to know that whatever was in the..." Read more Bloomex Flowers - Worst flowers & disgusting customer service! Bloomex Flowers "It arrived upside down in the box, flowers scattered all over the bottom of the box & most of them half dead! The arrangement was smaller, than the deluxe one..." Read more Cole Haan - Does not care about quality or customer service Cole Haan "I bought a Preston Brief bag from ColeHaan.com in November of 2016. In June of 2017, the strap metal piece fell off. Since this bag is under "warranty" and Cole..." Read more Pissed Consumer - Consumer Opinion LLC. d/b/a PissedConsumer.com Sucks ***! Pissed Consumer "Do Not Use, Nor Write Reviews For Consumer Opinion LLC. d/b/a PissedConsumer.com! I have been writing for the Consumer Opinion LLC. d/b/a PissedConsumer.com website which the latter part is the..." Read more Long And Foster Home Warranty - Pass the buck. Long And Foster Home Warranty "Ive had to plumbers at my house to fix a drain stopper in a bathtub. In most cases this would be a very simple fix. The first plumber came out..." Read more SquareTrade Warranty is running a scam in ebay Squaretrade Warranty "I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate..." Read more